Membership

2023 Report

ACNM’s membership faced significant challenges in 2023, but also saw major accomplishments. Overall membership in ACNM has declined from approximately 6,800 at the beginning of 2022 to 4,000 at the end of 2023. We attribute much of this decline to problems arising from staffing and systems changes at the ACNM National office beginning in Fall of 2022.

These changes included the “migration” of our member database to a new software, as well as the departure of several key staff working in finance and membership at ACNM. These combined issues resulted in disruptions to established processes relating to membership: dues collection, member services, expiration notices, reminders, new member recruitment, and reporting.

While the decrease in membership is concerning, we are confident that these issues have been addressed and ACNM is now in an improved position for future growth:

Transition to new Association Management Software (AMS), NetSuite, is complete.
Staffing issues at the national office have been addressed. Along with the arrival of new CEO Michelle Munroe, ACNM brought on new staff in Spring 2023. These include John Manning (Director of Membership), Kevin Thomas (Director of Finance) Nancy St. John (Accounting Manager) and Tiffany Thomas (Accounting Manager). ACNM has also benefitted from the contributions of several interns and volunteers in the membership department in 2023.

Membership Survey & Record Accuracy

With over 4,000 members, ensuring the accuracy of our member records is an important task. In December, ACNM conducted a survey of our members (and non-members) to improve the accuracy of our records and collect valuable feedback from our members and other friends of midwifery. Over 900 people, almost a quarter of our membership, responded! Improving the accuracy of our records helps ACNM provide better customer service for members, improves stewardship of ACNM’s financial resources (postage costs for example) and allows for more effective support for ACNM’s State Affiliates.

New Member Benefit: Discount on Jones & Bartlett Bookstore

In September, ACNM announced a partnership with Jones & Bartlett Learning to offer a discount for ACNM members on key resources most used by CMs and CNMs, including Varney’s Midwifery.

ACNM Affiliates: Working Together

The ACNM National Office and State Affiliates continue to work together to advance midwifery nationally and at the local level. Supporting the work of Affiliate Leaders has been a top priority for membership staff in 2023.

In Q2 of 2023 we launched a new “self-service” system for Affiliate leaders to access information on dues remittances and membership lists (both active and expired members) through the ACNM My Portal. The launch of this system was accompanied by a Town Hall in June, as well as other instructional sessions with individual affiliates and the overall membership. These reports have been extremely helpful in recruitment and retention efforts.
All 2023 State Affiliate Dues have been paid out to Affiliates. For 2024 and onward we are set for schedule of dues remittances 1 month following collection by the national office.

ACNM Affiliates: Working Together

In Q2 of 2023 we launched a new “self-service” system for Affiliate leaders to access information on dues remittances and membership lists (both active and expired members) through the ACNM My Portal. The launch of this system was accompanied by a Town Hall in June, as well as other instructional sessions with individual affiliates and the overall membership. These reports have been extremely helpful in recruitment and retention efforts.
All 2023 State Affiliate Dues have been paid out to Affiliates. For 2024 and onward we are set for schedule of dues remittances 1 month following collection by the national office.